Frequently Asked Questions

Find Answers To All Your Questions

How do I order?

Easy! Just add your fave items to your cart and hit checkout. You’ll get an email confirmation so you know it’s locked in.

How Can I Pay?

We accept all the good stuff:

  • Visa

  • Mastercard

  • Amex

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Afterpay (so you can cop now, pay later 😎)

Is it safe to pay online?

100%. Our site is secure, encrypted, and checkout is as smooth as your new hoodie.

How to track my order?

Once your order ships, you’ll get a tracking link straight to your inbox. Click it, and you’ll see exactly where your gear is and when it’s landing at your door.

Still can’t find it? Check your spam folder or hit us up at [your support email] and we’ll sort you out fast.

Can I change or cancel my order?

Only if we haven’t packed it yet! Slide into our inbox at info@ime.com.au ASAP and we’ll do our best to help.

How long does the delivery take?

We usually take 3-5 business days for your order to be shipped & delivered.

Do you offer free shipping?

Yep, we got you!
We offer free standard shipping on all Aussie orders over $100.
Under that? Shipping rates are super chill and shown at checkout.

Do you ship overseas?

Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.

Not vibing with your order?

No stress. You’ve got 14 days to return or swap it—as long as it’s unworn and in OG condition.

How do I send it back?

Shoot us a message at info@imeclothing.com.au with your order number and what’s up. We’ll sort it from there..

Who pays for return shipping?

If we messed up, we’ve got you. If you just changed your mind, return shipping’s on you.

📏 How do I know what size to get?

We’ve got a size chart on every product page—check it before you cop.
Most of our gear is unisex and true to size, but if you like a looser fit, go up one.

Still not sure? Hit us up at info@imeclothing.com.au with your usual size + fit vibe (snug or oversized) and we’ll help you lock it in.

How to Find Your Fit:

The easiest way to check your size? Grab a top you already love the fit of, lay it flat, and measure straight across the chest (in CM). Then, just match it up with our size chart to find your perfect fit.

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